Advice Worker - Health, Wealth and Happiness

Hours: 17.5 hours per week

Salary:  £15,116.50 per annum (full time equivalent £30,233 per annum)

Location: London (negotiable)

Fixed term contract: 31 March 2018

Hours per week
17.5 hours (0.5 WTE)
Contract Type
Fixed Term Part Time Contract
Closing Date
Job Reference

The Health, Wealth and Happiness Advice Worker will play an integral role in supporting older people living with HIV across the project locations providing advice primarily by phone and online and have flexibility in your approach. Areas of advice may include welfare rights, money management, housing, accessing financial products and maximising household income.


Main duties of the role:

  1. To provide advice to older people living with HIV using a range of digital communication methods including by phone and online.
  2. Establish and maintain own caseload of clients and document all support provided by detailed case notes. Undertake all follow up activities with individual clients ensuring appropriate support is provided.
  3. To refer clients to Specialist Advisors, agencies or other THT services as necessary.
  4. To maintain and record statistical data and adhere to all monitoring and evaluation systems/ processes.
  5. To comply with quality assurance systems such as the CLS quality mark.
  6. To maintain an up to date knowledge of law, policy and practice by attending training courses, reading relevant publications and reference materials.
  7. To develop training materials on the advice needs of older people living with HIV, for other organisations, THT staff and volunteers.
  8. Where appropriate deliver financial literacy groupwork sessions to older people living with HIV throughout the project locations.
  9. To develop networks, referral and signposting pathways with other organisations both within the HIV sector and more widely, particularly money management and financial advice organisations.
  10. To collate monitoring and evaluation data and feed this into the further development of the service, the development of training, guidelines and toolkits, and policy work.
  11. To work within the designated hours for service provision, including evenings when required.
  12. To comply with the professional standards laid down by the legal service commission and to promote and adhere to the Terrence Higgins Trust  equal opportunities policy, confidentiality policy, health and safety policy and code of conduct for employees.


Interviews will be held on the 23rd August 2017.